Sales Agent
Job Purpose:
A Sales Agent is the facilitator of the team by opening accounts for clients, updating customer accounts and information, issuing and activating account cards, adding beneficiaries, executing transfers from the system, cash receiving, exchange, and currency conversion, and marketing and selling bank products to customers.
Job Responsibilities:
- Promotes, represents and welcomes current and potential customers, employees and vendors to the Bank in a professional and inviting manner.
- Develop a strong, value-added relationship with current and prospective customers by engaging in conversations that uncover their current and future financial needs.
- Provide Solutions to ensure the customer feels understood, informed and confident in the bank and products/services offered.
- Leads and encourages a positive working environment with a can-do attitude which fosters our Mission, Vision, Shared and Guiding Principles.
- Promote and refer other bank products/services to customers and convert service opportunities to sales when appropriate.
- Proactively seek solutions to customer service and efficiency issues. Troubleshoot online and mobile banking issues. Service customer accounts and requests accurately in accordance with bank policy and procedure.
Qualifications:
- Diploma or Bachelor’s degree in Business Administration or a relevant major.
- Minimum 2 years of experience preferably in related field.
- Strong Interpersonal skills and stakeholders management.
- Bilingual (Arabic and English).
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Seniority level
Entry level -
Employment type
Full-time -
Job function
Other, Sales, and Business Development -
Industries
Banking
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